Yes, everything about this website and service is top quality. From the ordering process, the customer support, and the quality of the doll. Let’s start out with ordering. Ordering was simple, I received everything I asked for within the estimated time that was told to me. During the process I had some questions and customer support was friendly and responsive within 24 hours. They answered all of my questions! I think your Company & it’s Service deserved a GREAT rating!